Frequently asked questions

How old must I be to enter?

To enter you must be aged 18 years or older.

What prizes are available?

The following prizes are available to be won in The Big Birthday Raffle:

  • 1st prize: £3,000
  • 2nd prize: £500
  • 3rd prize: £100
  • 4th prize: £10 (10 winners)
  • Bonus prize: Wiltshire and Bath Air Ambulance branded trolley token (20 winners)
  • Golden Ticket prize: £350
  • Early Bird prize: £100 National Garden Gift Voucher

Where can I find my ticket number(s)?

You will receive your raffle ticket number(s) in the confirmation email you receive once you have completed your online purchase.

If you have not received a confirmation of your tickets, you can contact a member of our raffles team at wbaa@thecharityraffle.co.uk or on 0330 123 1478

How many tickets can I buy?

To promote responsible gambling, we will only allow any individual to purchase a maximum of 50 tickets (£50) into our raffles.

Where does the money from the raffles go?

On average from a £1 ticket purchased, 68p goes towards our cause, with 7.5p to the prize fund and 24.5p covering printing, mailing and admin costs.

We’re here when you need us most. But in the nicest possible way, we hope you won’t.

We provide vital critical medical care by land and air, across Wiltshire and Bath.

In effect, we give the same level of critical care as a hospital but bring the expert team and specialist equipment to the people in need.

And we do it as fast as humanly possible. Our aim is to give people the very best chance of survival.

As a registered Charity, we rely entirely on voluntary donations and support from our local communities.

What are my chances of winning?

Based upon sales from previous Summer Raffles, there is approximately a 1:1126 chance of winning a prize.

How is your raffle regulated?

The Raffle is licensed and regulated by the Gambling Commission under the Gambling Act 2005 in accordance with the Gambling Act 2005 www.gamblingcommission.gov.uk

Wiltshire Air Ambulance Charitable Trust is licensed and regulated by the Gambling Commission under account number 41103.

Where can I find information about the terms and conditions of the raffle?

More information about the terms and conditions of our raffles can be found on our Terms and Conditions page.

Can I use my credit card to pay for my entries?

Due to changes in the Gambling Commission regulations, you are no longer able to use credit cards for any form of gambling, including our raffles.

You will still be able to play by using a debit card.

When will I hear if I’ve won?

Raffle winners will be published on this website shortly after the draw has taken place on 13 August 2025.

Prizes will be sent to winners automatically following the draw.

How can I get help with my raffle entry?

If you require any assistance with your raffle entry, please call us at 0330 123 1478, where we’ll be happy to help.

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