Rules | Raffle | Wiltshire and Bath Air Ambulance Charity

Terms and Conditions

The Rules of the Wiltshire & Bath Air Ambulance Charity Raffle

1. Introduction

1.1. The Wiltshire & Bath Air Ambulance Charity Raffle (“the Raffle”) will be operated as a large Society Lottery under the Gambling Act 2005 as amended (“the Act”) from time to time.

1.2. The Raffle is promoted by Sterling Management Centre Limited and conducted for the benefit of Wiltshire & Bath Air Ambulance Charity.

1.3. Wiltshire & Bath Air Ambulance Charity is licensed and regulated in Great Britain by the Gambling Commission under account number 41103 and this society lottery is promoted under the Gambling Act 2005 and the Gambling Commission regulations for society lotteries (www.gamblingcommission.gov.uk).

1.4. The person responsible for the promotion of the Raffle is Mr D Philpott, Wiltshire and Bath Air Ambulance Charity, Outmash, Semington, Wiltshire, BA14 6JX.

1.5. By entering the Raffle, Members agree to be bound by these rules.

1.6. The Wiltshire and Bath Air Ambulance Charity Raffle is administered by Sterling Management Centre Limited. Sterling Management Centre Limited is licensed and regulated in Great Britain under account number 3137.

2. Definitions

“Act” The Gambling Act 2005
“Raffle” The Wiltshire and Bath Air Ambulance Charity Raffle
“Draw” The process by which winners are selected
“Member” An individual who has entered into the Raffle
“Rules” The rules of the Wiltshire and Bath Air Ambulance Charity Raffle as set out below and amended from time to time
“Ticket” The entry into the Raffle

3. Entry into the Wiltshire and Bath Air Ambulance Charity Raffle

3.1. The Raffle is promoted in accordance with the Gambling Act 2005 as amended (“the Act”) throughout Great Britain. To comply with the Act, during the purchase of Raffle Tickets you will be required to confirm that:

a) You are at least 18 years of age
b) You will not buy or claim to buy Raffle Tickets on behalf of any other person
c) You are a resident in Great Britain (for the avoidance of doubt, this excludes Northern Ireland, Channel Islands, Isle of Man and BFPO addresses)

3.2. If, upon winning any prize in the Raffle, you are not able to prove that you have met the criteria specified in Rules 3.1 (a), (b) and (c) above then you will not be entitled to receive that prize.

3.3. If a Ticket is sold unknowingly to, on behalf of, or for a person under the age of 18 they will be disqualified from the Raffle and will forfeit any prize they may have won, and the Ticket price will be returned.

3.4. To comply with the Act, Raffle Tickets that have been purchased and entered into the draw for which they were intended are prohibited from being subsequently refunded.

3.5. By entering the Raffle you agree to be bound by the Rules, and applicable provisions of the Act and any relevant regulations made there under from time to time. Wiltshire & Bath Air Ambulance Charity shall not be liable for any loss or damage (including loss of the opportunity to enter the Raffle and / or the right to receive a prize) suffered by you if you have not complied with the Rules. The Rules may be amended by Wiltshire & Bath Air Ambulance Charity from time to time.

3.6. This Raffle is a form of gambling. Participants are encouraged to gamble sensibly. Should gambling become a problem we recommend you contact the National Gambling helpline on 0808 8020 133 (delivered by GamCare) or visit the website on www.begambleaware.org.

3.7. The maximum value of Tickets a Member will be permitted to purchase in any one draw is £50.

3.8. Only entries from residents of mainland Great Britain (England, Scotland or Wales) are eligible to enter the raffle.

3.9. The cost of each Ticket is £1, and only Tickets for which full payment has been received by Sterling Management Centre Limited, Wiltshire & Bath Air Ambulance Charity’s Raffle processing centre shall go into the Draw.

3.10. Entry is excluded to employees of Wiltshire & Bath Air Ambulance Charity and third parties directly involved in the production, administration or management of the charity raffle.

3.11. You can only enter the Raffle by the purchase of a Ticket which will be sold in a variety of forms from time to time.

3.12. Purchase will require you to provide the following information:

(a) Your name and address, so that we can contact you if you have won a prize.
(b) Confirmation that you are over 18 years of age, in order to ensure compliance with the Act.
(c) The number of Tickets in the Raffle you wish to purchase

3.13. You will also be asked to provide the following information:

(a) Your contact telephone number
(b) Your date of birth
(c) Your mobile phone number
(d) Your e-mail address

3.14. You will also be required to provide information relating to the purchase of your Tickets. Payment may be made via the following methods, and the relevant information will vary depending upon the payment method.

(a) Cheque - a completed and signed cheque in the name of the Member
(b) Debit Card - Information required will include card number, expiry date and CVV.
(c) Cash

3.15. No credit card payments will be accepted in line with Gambling Commission regulations.

3.16. Sterling Management Centre Limited shall be entitled to take any steps necessary to verify the above information and to process your entry. Sterling Management Centre Limited may in its absolute discretion refuse to accept an application for an individual to purchase Tickets for the Raffle.

3.17. It is your responsibility to ensure that the personal information you provide to us is accurate.

3.18. If you know of any error in your name, address or any other details provided to Sterling Management Centre Limited as part of your entry you must correct this by notifying Wiltshire & Bath Air Ambulance Charity in writing or by e-mail. Wiltshire & Bath Air Ambulance Charity will make any required corrections as soon as reasonably possible. Wiltshire & Bath Air Ambulance Charity shall not be liable for any loss or damage (including loss of the opportunity to enter the Raffle and/or the right to receive a prize) suffered by you until such correction has been made. Any correction notified to Wiltshire & Bath Air Ambulance Charity shall only become effective once the correction has been made.

3.19. Each Ticket is numbered, and each Ticket Number is unique.

4. Payment

4.1. Payment for Tickets may be made by the following methods:

(a) Cheque (to be made out to Wiltshire & Bath Air Ambulance Charity
(b) Debit Card
(c) Cash
(d) Any other method made available by Wiltshire & Bath Air Ambulance Charity from time to time

4.2. Your Tickets will not be entered into the Draw unless Sterling Management Centre Limited has received all amounts payable (cleared funds) relating to your Tickets by the closing date. If there is a dispute regarding whether Tickets have been paid for then such dispute shall be resolved by reference to details included in official statements from the bank with which the Raffle’s bank accounts operate.

4.3. The closing date for entries can be found on our website here: wbaa.charitylotteries.co.uk. Any entry received after the early bird close date will be entered into the regular draw. Any postal entry received after the final postal date, will be gratefully accepted as a donation to Wiltshire & Bath Air Ambulance Charity. No entries will be processed after the online deadline has passed and the portal will close.

5. Draws

5.1. The Draw will be run at our External Lottery Managers offices, namely Sterling Management Centre Limited.

5.2. The closing and draw dates are printed on Raffle Tickets and our website wbaa.charitylotteries.co.uk

5.3. The Draw is run using a Random Number Generator that has been certified by a Gambling Commission approved test house.

5.4. In order to comply with the Act only those Tickets for which payment has been received are eligible for entry into the Draw.

6. Prizes

6.1. The prizes available to win are as listed on our website wiltshirebathairambulance.org.uk.

6.2. Wiltshire & Bath Air Ambulance Charity reserves the right to amend any non-cash prizes to a prize of equivalent or higher value at any time should it be necessary to do so. Any such changes will be published on the Wiltshire & Bath Air Ambulance Charity Raffle Website at least one month prior to a change being made.

6.3. Each Ticket shall only be eligible to win one prize in the Draw.

6.4. The results of the Draw will be published on the Raffle website within one week of the date of the draw and may also be published in any other manner determined by Wiltshire & Bath Air Ambulance Charity from time to time.

6.5. Winners will be notified by post within one week of the date of the draw. Such notification will include a cheque to the value of the prize won made payable to the Member or where a bonus prize has been won, the subsequent prize item will be sent via the post. Alternatively, we can make payment by BACS to the chosen bank account of the winner on agreement of both parties.

6.6. Wiltshire & Bath Air Ambulance Charity reserve the right to publish a list of winning ticket numbers, first initial, surname and geographical area on their website the next working day after the draw.

6.7. Wiltshire & Bath Air Ambulance Charity and Sterling Management Centre Limited reserves the right to withhold the payment of any prize until it is entirely satisfied that the Member who has won the prize has fully complied with the Rules.

6.8. If, upon winning any prize in the Raffle, a Member is not able to prove that they have met the criteria specified in Rules 2.1 (a), (b) and (c) above then they will not be entitled to receive that prize.

6.9. There are no alternatives to the prizes offered and no interest is payable.

6.10. Any unclaimed prizes will be re-credited as a donation to the Wiltshire & Bath Air Ambulance Charity main account after a period of six months has elapsed.

6.11. By accepting the prize, the winner agrees that Wiltshire & Bath Air Ambulance Charity may contact the member to request them to take part in promotional activity.

7. Suspension of the Raffle

7.1. Wiltshire & Bath Air Ambulance Charity may (at its absolute discretion) suspend the Raffle for any period of time. During such period, Sterling Management Centre Limited shall:

(a) Retain any amounts which were paid prior to such suspension taking effect.

7.2. Members will be notified of further details regarding the resumption of the Raffle or otherwise as soon as reasonably practicable after the date of suspension in writing.

8. Liability

8.1. Wiltshire & Bath Air Ambulance Charity and Sterling Management Centre Limited shall not be liable to you for any loss or damage suffered by you arising from:

(a) Any delays or failures in the postal service or other delivery methods used by Sterling Management Centre Limited or you from time to time.
(b) Any delays or failures in any systems used by Sterling Management Centre Limited or you to transmit emails.
(c) Any failure in any software or other systems used by Sterling Management Centre Limited for the administration of the Raffle.
(d) Any delays or failures in the banking system used by Sterling Management Centre Limited or you.
(e) Any refusal by Sterling Management Centre Limited to accept entry of an individual as an entrant or the cancellation of an entrant by Sterling Management Centre Limited.
(f) Any failure to enter your Ticket into the Draw.
(g) Any event beyond the reasonable control of Sterling Management Centre Limited.

8.2. Wiltshire & Bath Air Ambulance Charity shall not be liable to you in contract, tort, negligence or otherwise for any indirect or consequential loss suffered by you in relation to your participation in the Raffle (including loss of the opportunity to enter the Raffle and/or the Ticket or winning a prize).

9. Self- Exclusion

9.1. Wiltshire & Bath Air Ambulance Charity is committed to operating the Raffle in a socially responsible way. Should you feel that you are experiencing problems with gambling and wish to be self-excluded from our Raffle please phone 01225 300536 and request a self-exclusion form. Both our self-exclusion policy and self-exclusion form can be found using this link: https://www.wiltshirebathairambulance.org.uk/lottery/lottery-rules-and-policies/self-exclusion-policy

9.2. There is a minimum period of six months self-exclusion.

9.3. We will not target you with any gambling marketing material during the self-exclusion period and will remove your name and details from any marketing databases used by ourselves.

9.4. If you need to talk to someone about problem gambling then please seek advice and support from GambleAware via their website at www.begambleaware.org or call the National Gambling Helpline on (Freephone) 0808 8020 133 (delivered by GamCare). GambleAware is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling.

10. Complaints

10.1. Any complaints relating to the Raffle should be sent in writing to Wiltshire & Bath Air Ambulance Charity, giving full details of the complaint and supporting documentation. Wiltshire & Bath Air Ambulance Charity operates a Complaints Policy which can be found using this link: https://www.wiltshirebathairambulance.org.uk/lottery/lottery-rules-and-policies/lottery-complaints-and-disputes-policy

10.2. The Promoter’s decisions made pursuant to the Rules shall be final and binding.

10.3. Save where the Rules expressly provide otherwise, the Promoter shall not be obliged to enter into any correspondence.

11. Privacy

11.1. Wiltshire & Bath Air Ambulance Charity has a Privacy Policy that explains our information practices, including how we use your information, how you can update it or ways to unsubscribe. We will only collect and use information from you in line with this policy. The policy can be found using this link: https://wiltshire-air-ambulance.uksouth01.umbraco.io/privacy-notice.

12. Proper Law and Jurisdiction

12.1. The Laws of England and Wales shall govern the interpretation and/or enforcement of these Rules and Wiltshire & Bath Air Ambulance and all Members hereby submit to the exclusive jurisdiction of the English courts.